Car making some troubling sounds on my long drive back to South Florida. When I got off the interstate to check, my front tires immediately caught my eyes. I was in a panic because they were in such bad condition and I was towing a camper and had my dog. Ford was a mile away and took me in even though I don’t own a Ford. Helped with unhitching the camper, gave my dog some water, and had us on our way with new tires in less than an hour.
Forever grateful to make it back home - safe and sound.
2024-07-22
Mr. Marion Clayton was a pleasure to do business with and provided a great experience from the first contact to closing the deal. We drove away feeling confident in our GMC Sierra purchase!
2024-05-11
So refreshing to have honest people and great customer service still around. Family Ford got us in & out on a road trip today & our experience was exceptional. Thank you so much! Highly recommend! 5⭐
2024-05-07
We experienced fantastic customer service from their service department. We were amid a long-distance road trip, and they were able to work on our truck immediately. Everyone was friendly and it was a great experience.
2024-05-06
Our family had an awesome experience with the service at Family Ford (Jennifer and Benny). Hands down one of the smoothest/easiest major purchases of a vehicle ever. They were extremely professional and courteous. I would recommend them both for your vehicle needs! If there is something that looks out of sorts, they will step up and make it right. We are very happy with our purchase of our new (used) Tranist van. Thanks so much!!!
**Update 4/21/24**
Upon getting home, our family realized... More
2024-04-21
Our family had an awesome experience with the service at Family Ford (Jennifer and Benny). Hands down one of the smoothest/easiest major purchases of a vehicle ever. They were extremely professional and courteous. I would recommend them both for your vehicle needs! If there is something that looks out of sorts, they will step up and make it right. We are very happy with our purchase of our new (used) Tranist van. Thanks so much!!!
2024-03-27
The staff is always kind and knowledgeable. Ann is service is excellent. She has always been helpful and cares about the people who are bringing their vehicles in for service. Benny Westbury is always very nice. He just sold me a 2024 Explorer and his kindness is always the best. They are the best.
2024-03-21
We hit a huge metal object yesterday on I95. It spun and drug under our car and then bounced out to hit the car behind us. Our Honda Odyssey continued to work and got us to Family Ford where they put the car on a rack and pronounced it severely damaged. The object basically gutted the undercarriage , but it hung in there to not only get us to a safe place, but to a Family that took care of us. Ann, in Service, was helpful, supportive, sympathetic, humorous as appropriate, helped get us to a rent... More
2024-03-07
Service Department was amazing! They got our truck in on a Friday and I picked it up Tuesday fixed and ready to go. After it set at Walterboro Ford for 10 days and they didn’t even diagnose it. Family Ford in St. George is the way to go!
2024-01-11
I’m from Lexington and drove to St George Family Ford to have my truck’s camera repaired. Lexington and Columbia were backed up for over a month so I originally went to Orangeburg’s Ford dealer. They told me they didn’t know how to work on my truck after I scheduled an appointment and arrived for service (not kidding)!!! With no other choice, I scheduled in St George and could not be happier. Their service department is fast, fair, and knowledgeable. The drive was the worse part but they we... More
2023-11-13